This describes the essential skills and knowledge and their level required for this unit

Required Skills

clean and service communication equipment according to organisational procedures

report communication faults and deficiencies according to organisational procedures

use verbal communication procedures consistent with the organisations communication system

utilise the organisations communication processes and systems

Required Knowledge

organisational policy and procedures relevant to the operation of communication equipment

range of communication equipment available to the organisation

the organisations communication system

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competency be demonstrated in accurately transmitting and receiving communications using the organisations communication system and equipment

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Observation of the use of a range of communication equipment under nonoperational and operational conditions or in a simulated environment

Specific resources for assessment

Access to relevant communication equipment

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Communication equipment may include

Communication systems may include

Verbal communication procedures may include

Voice procedures may include